Frequently Asked Questions

What is the delivery time?
After your payment is confirmed, our team will contact you within 3 business days with all the necessary information.

How do SoftExpert Store solutions work?
Our solutions are built from the SoftExpert Suite. For this reason, if you are not yet a SoftExpert customer, at the time of purchase, you will need to use the option: “I want to become a SoftExpert client” and then you will receive everything you need to use your solution.

What is included in the “I want to become a SoftExpert client” package?
This package includes:
- Access to SoftExpert Suite in a secure environment in our Cloud (AWS) for up to 3 users;
- Nominal licenses (3 users) of SoftExpert Suite that you will need to access your store solution;
- Technical support service.

How will I be charged?
After providing your information and completing your purchase, you will have access to the invoice for your first installment. The remaining invoices will be made available in the month they are due.

Who should I contact if I have any questions?
Send an email to: sestore@softexpert.com. Our team of experts will assist you.